Our Companies Main Features are so universal that our top plans give you everything that your company needs. So if you choose to use them you may, and if not you may do that too. That's why our motto is "Few Products, Hundreds of Possibilities."
Why choose IT911now.com?
For the simple fact that we specialize in simple or complex situations. If you're a bank, Law Office, Medical Professional or some other complex vertical in today's market that requires you to have some legal responsibilities or not of your overall business practice(s), and you take your company seriously, then we are your team.
We are not a "Break-Fix" company. We will fix anything that We are managing for you or your company, but you just can't drop in and drop off a computer and ask us to fix it for you. There are hundreds of companies that will happily charge a reasonable fee to fix your problem. Those business models take zero responsibility for what caused it in the first place and have No Way to keep the problem happening in the first place. Your employees have to notice that there is a problem and then notify a person that can authorize a purchase of a "Qualified Technician" to come to your location and get your problem resolved while interrupting your employees and your business just to fix a problem.
On-Site "Desk-side" Support
On-Site "Desk-side" Support is also available for customers that live within supported areas and have a working internet connection and reside in a service area. We have sent techs to Hawaii to help an executive when they needed help, and we now have assistants there assist customers when they have "Onsite Needs" We have a staff of IT professionals trained to perform a comprehensive assessment of your existing home or business network, considering any difficulties you may have, and evaluating the overall health of your network in general just to prevent you from having problems in the first place. Our sophisticated software can even fix problems that are causing a problem without even interrupting your staff. Our engineering staff will diagnose the causes of any problems and recommend a cure for your network’s ailments.
Our "Remote help desk" services can be used for individuals enterprise-sized (1-1000's or more end users) business owners. IT911now.com offers complete IT management solutions that take the hassles out of managing and maintaining your critical IT systems. IT911now.com can and will customize a support plan that is tailored to your environment and will meet and exceed the specific needs of your business or personal needs.
Managed IT Services
Our "Managed IT Services Plans" are designed for Small to Medium-Sized Businesses and enterprises as well.IT911now.com offers live, remote technical support for those clients that are able to access the Internet. Also, IT911Now.com can and will proactively update, and manage all your computers and servers remotely at any time of the day that is convenient for your company.
Here at IT911now.com, we have simplified the process and the ease of getting your personalized network operations center, NOC, (pronounced knock) to one or more locations from which We perform network monitoring and control, and network management, that is exercised over a secured, telecommunication or satellite network connection to your network.
NOC's are implemented by our business for your organization, public utilities, universities, and government agencies that need a company to oversee complex or not, networking environments that require little to no downtime. Our NOC personnel is responsible for monitoring your one or many networks for certain conditions that may require special attention to avoid degraded service to your specification. We provide Your "Organization"(s) with a sophisticated NOC service that provides a tailored solution with little or no interaction from the end-user in the event of one site or service becoming unavailable.
We can be your complete IT solution supporting all your servers, network appliances, and desktops or an addition to current IT staff. Your systems are monitored and supported remotely from your location, and with 24/7 "Live" support is available and most problems are fixed before they can present a problem Proactively right here in the United States.
We also have services that provide reactive support at a much lower rate for as little $1.30 per day.
IT911now.com also provides methods to help your company even prevent spam from your companies Inbox. We also offer other security products and other services that you might need. Ask your MSC for more information.