Our Companies Main Features are so universal that our top plans give you everything that your company needs. So if you choose to use them you may, and if not you may do that too. That's why our motto is "Few Products, Hundreds of Possibilities."
- Why choose IT911now.com?
For the simple fact that we specialize in simple or complex situations. If you're a Bank, Law Office, Medical Professional or some other complex vertical in today's market that requires you to have some legal responsibilities or not of your overall business practice(s), and you take your company seriously, then we are your team.
We are not a "Break-Fix" company. We will fix anything we manage for you or your company, however we are NOT a computer fix business. There are hundreds of companies that will happily charge a reasonable fee to fix your PC's basic problems. The Break-Fix It models do Not have a way of troubleshooting or fixing any Network issues. Those business models take zero responsibility for what may have caused the original issue and they have no way to ensure it wont happen again. In addition, your employees have to notice that there is a problem, notify a authorized purchaser "Qualified Technician" to come to your location and get your problem resolved while interrupting your employees and your business just to fix a problem.
- On-Site "Desk-side" Support
On-Site "Desk-side" Support is also available for customers that live within supported areas and have a working internet connection that reside in a service area. We have sent technicians to Hawaii to help an executive when they needed. Now we have assistants available there to assist customers for "Onsite Needs" Our staffed IT professionals are trained to perform comprehensive assessments of any existing home or business network, considering any difficulties. Evaluating the overall health of a companies network in general, proactively stopping any problems in the first place. Our sophisticated software will fix problems that are causing any issues without interrupting your staff or clients. Our engineering staff will diagnose the causes of any problems and recommend a quick cure for your network’s ailments, and in some cases many issues can be detected and corrected seamlessly within the background.
Our "Remote Help Desk" services can be used for individuals enterprise-sized (1-1000's or more end users) business owners. IT911now.com offers complete IT Management Solutions that take the hassles out of managing and maintaining your critical IT systems. IT911now.com can and will customize a support plan that is tailored to your environment and will meet and exceed the specific needs of your business or personal needs.
- Managed IT Services
Our "Managed IT Services Plans" are designed for Small to Medium-Sized Businesses and enterprises as well.IT911now.com offers live, Remote Technical support for those clients that are able to access the Internet. Also, IT911Now.com can and will proactively update, and manage all your computers and servers remotely at any time of the day most convenient for your company.
Here at IT911now.com, we have simplified the process and the ease of getting your personalized network operations center, NOC, (pronounced knock) to one or more locations from which we perform Network Monitoring, Network Management, that is exercised over a secured, telecommunication or satellite network connection to your network.
NOC's are implemented by our business for your Organization, Public Utilities, Universities, and Government Agencies that need a company to oversee complex or not, networking environments that require little to no downtime. Our NOC personnel is responsible for monitoring your one or many networks for certain conditions that may require special attention to avoid degraded service to your specifications. We provide Your "Organization"(s) with a sophisticated NOC service that provides a tailored solution with little or no interaction from the end-user in the event of one site or service becoming unavailable.
We can be your complete IT Solution supporting all your servers, network appliances, and desktops or an addition to current IT staff. Your systems are monitored and supported remotely from your location, and with 24/7 "Live" support being available, most problems are fixed before they can present a problem "Proactively" right here in the United States.
We also have services that provide reactive support at a much lower rate for as little $1.30 per day.
IT911now.com also provides methods to help your company even prevent spam from your companies Inbox. We also offer other security products and other services that you might need. Ask your MSC for more information.